These terms describe how AeroVanta handles product information, quote requests, sourcing, orders, availability and customer responsibilities.
AeroVanta Drones operates as a quote-based enterprise UAV dealer and sourcing company. The website presents drone categories, products and commercial information for business buyers, but product availability, final configuration, shipment timing and pricing are confirmed only after a request is reviewed.
AeroVanta does not treat website product pages as automatic checkout offers. A submitted quote request is not a confirmed order. Our team reviews the request, confirms product availability, verifies configuration requirements and provides the next commercial step.
The company may not physically hold every listed drone product in stock at all times. Many enterprise drone systems are sourced depending on buyer requirements, manufacturer or distributor availability, selected payloads, accessories and delivery location.
Product images, descriptions, technical specifications, payload references and operating information are provided for general commercial guidance. Final specifications may vary depending on configuration, manufacturer changes, available options and quotation details.
A customer may request pricing through the website forms. After review, AeroVanta may provide a quote, invoice, payment instruction or additional questions. An order is considered accepted only when AeroVanta confirms acceptance in writing and any required payment conditions are satisfied.
Customers are responsible for ensuring that the selected drone system is suitable for their intended use, location, regulatory requirements, pilot/operator requirements and local laws. AeroVanta may provide commercial guidance, but operational compliance remains the buyer’s responsibility.
Payment terms are defined in the applicable quote, invoice or written agreement. Prices may change before final confirmation due to product availability, manufacturer pricing, shipping costs, taxes, duties, configuration or other commercial factors.
Delivery timelines are estimates unless expressly confirmed in writing. Shipment may depend on product sourcing, manufacturer availability, configuration, customs, carrier performance and customer location.
Refunds and returns are handled according to the Refund Policy. Customers must contact AeroVanta before returning any product. Products returned without approval may not be accepted.
To the maximum extent permitted by law, AeroVanta is not liable for indirect, incidental, operational, business interruption or consequential losses related to product use, delay, incorrect operation, regulatory restrictions or misuse.
AeroVanta may update these terms as the business, product catalog, sourcing process or legal requirements change. The latest version published on the website applies to new requests submitted after publication.